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How to Resolve Common Smart Toilet Malfunctions

11/12/2024 | Hawkrown

Smart toilets, as a modern sanitary device, might experience some malfunctions, just like other electronic devices. Here are some common faults of smart toilets and their troubleshooting methods.

1、Heated Seat Not Working

One of the most common faults in smart toilets is the heated seat not functioning. This could be due to issues with the heating element, poor electrical connections, or incorrect settings on the control panel.

Solution:

Check if the toilet is properly connected to a power supply and ensure the voltage is stable. Verify the settings on the control panel to make sure the heated seat function is enabled. If the heating element is defective, contact customer service or a professional technician for replacement.

2、Flush Function Malfunction

Malfunctions in the flush function may manifest as no water flow, too much water flow, or too little water flow. This could be caused by a faulty water valve, control panel issues, or unstable water pressure.

Solution:

Check if the water valve is open and ensure that water supply is normal. Review the settings on the control panel to ensure the flush function is not disabled. If the water valve is faulty, contact customer service or a professional technician for repair or replacement.

3、Automatic Lid Issues

The automatic lid feature is a unique function of smart toilets; however, it may sometimes fail to open or close automatically. This could be due to sensor malfunctions or power issues.

Solution:

Check if there is any obstruction blocking the sensor, ensuring it is functioning properly. Verify that the power line is securely connected to rule out power issues. If the sensor is faulty, contact customer service or a professional technician for repair or replacement.

4、Electronic Lid Not Closing

Sometimes, the electronic lid of the smart toilet may encounter issues such as failing to close. This could be due to spring defects, arm lever faults, or control panel problems.

Solution:

Inspect the spring for damage or detachment and repair or replace it if necessary. Check if the arm lever is bent or damaged and repair or replace it as needed. If the control panel is faulty, contact customer service or a professional technician for repair or replacement.

5、Audio Function Malfunction

Some smart toilets provide audio features, such as music playback and Bluetooth connectivity. If the audio function is not working properly, it may be due to speaker issues, poor connections in the audio cable, or settings on the control panel.

Solution:

Check the speaker for any damage; if damaged, it needs to be repaired or replaced. Ensure that the audio cable is securely connected to rule out connection issues. Make sure the control panel settings are correct and the audio function is enabled.

Summary:

The common faults of smart toilets include heated seat issues, flush function malfunctions, automatic lid problems, electronic lid closing issues, and audio function malfunctions. When facing these problems, simple troubleshooting steps such as checking the power supply, control panel settings, and relevant components can often resolve the issues. If the problem persists, it’s advisable to contact customer service or a professional technician for further repair or replacement.

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